Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and on time.

Order Processing

- Orders are processed within 1–2 business days after confirmation.

- Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

- Estimated delivery time is 3–7 business days depending on your location.

- Delivery times may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

- Shipping charges (if applicable) are displayed at checkout before you complete your order.

- We may offer free shipping on selected products or promotional offers.

Order Tracking

- Once your order has been shipped, you will receive a tracking number (if available) so you can monitor your shipment.

Incorrect Address

Please ensure your shipping address is correct before placing an order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

Delivery Delays

While we strive to deliver orders on time, delays may occasionally occur due to factors beyond our control. We appreciate your patience and understanding.

Damaged or Lost Packages

If your order arrives damaged or is lost during shipping, please contact us within 48 hours of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact our customer support through our Contact Us page or official email.